Terms and Conditions

Effective Date: July 2024

Welcome to Byladyluna. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

**1. Services**

1.1 **Description:** Our Services are designed to enhance your physical and mental well-being. We provide a variety of wellness services, including but not limited to reiki, readings, nutritional guidance, and mindfulness practices.

1.2 **Eligibility:** You must be at least 18 years old to use our Services. If you are under 18, you must have the consent of a parent or guardian to use our Services.

**2. Appointments and Bookings**

2.1 **Booking:** Appointments must be scheduled in advance. You can book appointments via our website.

2.2 **Information:** It is your responsibility to provide accurate and complete information when booking an appointment.

**3. Fees and Payments**

3.1 **Fees:** All fees for our Services are as stated on our website or communicated to you directly. Prices are subject to change without prior notice.

3.2 **Payment:** Payment is required at the time of booking unless otherwise agreed. We accept various payment methods as specified on our website.

**4. Cancellation Policy**

4.1 **Cancellation by You:** To cancel or reschedule an appointment, you must provide at least 24 hours’ notice. Cancellations made less than 24 hours in advance will incur a cancellation fee of 50% of the service cost.

4.2 **No-Show Policy:** Failure to attend a scheduled appointment without any prior notice will result in a no-show fee of 100% of the service cost.

4.3 **Cancellation by Us:** We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer to reschedule or provide a full refund if rescheduling is not possible.

**5. Health and Safety**

5.1 **Medical Conditions:** You should inform us of any medical conditions or physical limitations prior to receiving our Services.

5.2 **Waiver:** By using our Services, you acknowledge that you are in good health and do not have any medical conditions that would affect your ability to safely participate.

**6. Conduct**

6.1 **Behavior:** You agree to behave respectfully and professionally during your sessions. Disruptive or inappropriate behavior may result in the termination of the session and/or refusal of future services.

**7. Liability**

7.1 **Limitations:** To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.

7.2 **Insurance:** We recommend that you maintain your own health insurance coverage. Our Services are not a substitute for professional medical advice or treatment.

**8. Confidentiality**

8.1 **Privacy:** We are committed to protecting your privacy. Personal information collected during your use of our Services will be handled in accordance with our Privacy Policy, which is available on our website.

**9. Amendments**

9.1 **Changes:** We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of our Services following any changes constitutes acceptance of the new Terms.

**10. Governing Law**

10.1 **Jurisdiction:** These Terms are governed by and construed in accordance with the laws of California. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in California.

**11. Contact Information**

11.1 **Inquiries:** For any questions or concerns regarding these Terms, please contact us at:

byladyluna

kayla@byladyluna.com

byladyluna.com

By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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